Responsible Gaming
Gaming Should Be Entertainment
At BetMGM, we believe that betting and gaming should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
You must be 18 years of age or older to use BetMGM and place bets. This is a legal requirement in the United Kingdom. By using our services, you confirm that you meet this legal requirement.
If you are under the legal gambling age, please do not use this website. Parents and guardians should be aware of the gambling content available online.
Warning Signs of Problem Gambling
Please take a moment to consider if any of the following apply to you:
- Spending more money or time gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family, friends, or partners
- Gambling to escape problems, stress, anxiety, or depression
- Neglecting work, education, hobbies, or family commitments due to gambling
- Borrowing money or using credit to fund gambling
- Experiencing mood swings related to gambling wins and losses
- Feeling anxious or irritable when not able to gamble
- Others expressing concern about your gambling habits
- Failed attempts to reduce or stop gambling
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools and Safer Gambling Features
BetMGM provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Limit the amount of money you are willing to lose within a set period
- Reality Checks: Receive reminders about how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and all BetMGM services
- Account Closure: Close your account if you wish to stop gambling permanently
- Time-Out: Take a break from gambling for a specified period without closing your account
To access these tools, please visit your account settings or contact our Customer Support team.
Get Help – Support Organizations
If you are struggling with gambling, confidential help is available. The following organisations provide free support:
United Kingdom
GamCare – Free and confidential support service
- Website: www.gamcare.org.uk
- Helpline: 0808 8020 133 (free, 24/7)
- Live chat and counselling services available
GamStop – National Self-Exclusion Scheme
- Website: www.gamstop.co.uk
- Self-exclude from all regulated online gambling operators in Great Britain
- Helpline: 0800 197 8225
International Support
Australia – Gambling Help Online
- Website: www.gamblinghelponline.org.au
- Free and confidential counselling service
Canada – Responsible Gambling Council
- Website: www.responsiblegambling.org
- Resources and referrals to local support services
United States – National Council on Problem Gambling
- Website: www.ncpgambling.org
- National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537), 24/7
Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
- Gambling addiction information and support resources
- Helpline: 0800-137 27 00 (free, confidential)
Take Action Today
If you or someone you know is experiencing problems with gambling, please seek help immediately. There is no shame in asking for support – trained professionals are ready to help you.
Remember: gambling should always be fun and within your control. If it is not, contact one of the support organisations listed above.
Contact BetMGM Customer Support if you wish to use our self-help tools or have questions about responsible gaming.